Families choosing a rehabilitation centre are entitled to know who is behind it. This page names the people responsible for the leadership and administration of Islamic Medical Centre.
It also sets out plainly how to ask about clinical qualifications, because when comparing centres the question that decides the outcome is not who manages the organisation but who will actually deliver the treatment.
Leadership and administration
The following hold the leadership and administrative roles at the centre. These are management and operational positions rather than clinical ones.
- Ch. Ikram — Chief Executive Officer
- M. Qasim Akhtar — Administrator
- Talha Khan — Human Resources Manager
- Hamza Khan — Accountant
What these roles cover
The chief executive carries overall responsibility for the centre and for the standard of care it provides. The administrator handles admissions, day-to-day operation of the facility and coordination between departments, and is usually the person a family deals with when arranging an admission.
Human resources covers recruitment, staffing levels and the training and conduct of staff, which in a residential setting bears directly on the quality of supervision patients receive. The accounts function handles fees, receipts and the administration of free and zakat-funded places.
None of these are clinical roles. Medical and therapeutic decisions — what withdrawal regime is used, what medication is prescribed, what therapy is delivered — rest with clinical staff rather than with administration.
Asking about the clinical team
When comparing any rehabilitation centre, including this one, the questions worth asking are about the people who deliver treatment rather than the people who run the organisation. Ask them here and ask them everywhere else you are considering.
A centre that answers these readily is telling you something, and so is a centre that does not.
- Who will deliver the therapy, and what is their qualification?
- Is the therapy provided by a qualified psychologist, or by a recovered former patient? Both can have value, but you should know which you are getting.
- How often will a doctor see the patient, and is a psychiatrist involved in assessment?
- What is the counsellor-to-patient ratio, and how many hours per week are actual therapy?
- Who is present overnight, and what is the arrangement for a medical emergency?
- Who reviews the patient before discharge, and who provides follow-up afterwards?
Reviews and what to trust
Reviews are worth reading and they are worth reading carefully. The most useful ones describe specifics — what the ward was like, how withdrawal was managed, whether the family was kept informed — rather than offering a general verdict.
Reviews published by a centre on its own website are, by their nature, the ones it chose to publish. Independent listings where the centre does not control what appears are the more reliable guide, and we would rather point you to those than curate a page of selected praise. If you want to see what people say about this centre, look at the independent listings and social pages rather than at anything we could assemble here.
Treat any centre quoting a success rate with caution unless it can say how the figure was measured, over what period, and how many patients were lost to follow-up. Most published figures in this sector cannot answer those three questions.
Visiting before you decide
The most reliable assessment of any centre is the one you make in person. Ask to see the ward itself rather than the reception or the garden, and ask where the patient will sleep and who will be in the next bed.
Families are welcome to visit and to ask questions before committing to anything. A first conversation carries no obligation, and if this centre is not the right place we would rather say so than admit someone who would be better treated elsewhere.
Frequently Asked Questions
- Who runs Islamic Medical Centre?
- Ch. Ikram is Chief Executive Officer, M. Qasim Akhtar is Administrator, Talha Khan is Human Resources Manager and Hamza Khan is Accountant. These are leadership and administrative roles rather than clinical ones.
- Who will actually treat the patient?
- Clinical and therapeutic care is delivered by clinical staff rather than by administration. Ask directly about who provides therapy and their qualifications, how often a doctor reviews the patient, and whether a psychiatrist is involved in assessment.
- Can I meet the team before admitting my relative?
- Yes. Families are welcome to visit and ask questions before deciding anything, and a first conversation carries no obligation. Ask to see the ward itself rather than only the reception.
- Who do I deal with when arranging an admission?
- Administration usually handles the practical arrangements for admission, while assessment itself is clinical. Calling 0333-5556427 at any hour will start the process.
- Who should I speak to about fees or zakat-funded places?
- The accounts function administers fees and the free and zakat-funded places. Availability changes through the year and eligibility is assessed case by case, so ask when you call.
- Why does this page not list doctors and therapists?
- Because we would rather list nothing than list something we cannot stand behind. Ask us directly about the clinical staff who would treat your relative, and ask the same question of every other centre you are considering.